Privacy policy

kaffeinn , is a Canteen managment Application.

Privacy Policy

This privacy policy applies to the kaffeinn app (hereby referred to as "Application") for mobile devices that was created by Aziottech solution pvt.ltd. (hereby referred to as "Service Provider") as a Free service. This service is intended for use "AS IS".


Information Collection and Use

The Application collects information when you download and use it. This information may include information such as

The Application does not gather precise information about the location of your mobile device.

The Application collects your device's location, which helps the Service Provider determine your approximate geographical location and make use of in below ways:

  • Geolocation Services: The Service Provider utilizes location data to provide features such as personalized content, relevant recommendations, and location-based services.
  • Analytics and Improvements: Aggregated and anonymized location data helps the Service Provider to analyze user behavior, identify trends, and improve the overall performance and functionality of the Application.
  • Third-Party Services: Periodically, the Service Provider may transmit anonymized location data to external services. These services assist them in enhancing the Application and optimizing their offerings.

The Service Provider may use the information you provided to contact you from time to time to provide you with important information, required notices and marketing promotions.


For a better experience, while using the Application, the Service Provider may require you to provide us with certain personally identifiable information, including but not limited to Name, email,gender,phone. The information that the Service Provider request will be retained by them and used as described in this privacy policy.


Third Party Access

Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.


Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:


The Service Provider may disclose User Provided and Automatically Collected Information:

  • as required by law, such as to comply with a subpoena, or similar legal process;
  • when they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
  • with their trusted services providers who work on their behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.

Opt-Out Rights

You can stop all collection of information by the Application easily by uninstalling it. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.


Data Retention Policy

The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. If you'd like them to delete User Provided Data that you have provided via the Application, please contact them at en.sarbeswar@gmail.com and they will respond in a reasonable time.


Children

The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 13.


The Application does not address anyone under the age of 13. The Service Provider does not knowingly collect personally identifiable information from children under 13 years of age. In the case the Service Provider discover that a child under 13 has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact the Service Provider (en.sarbeswar@gmail.com) so that they will be able to take the necessary actions.


Security

The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information the Service Provider processes and maintains.


Changes

This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.


This privacy policy is effective as of 2024-06-23


Your Consent

By using the Application, you are consenting to the processing of your information as set forth in this Privacy Policy now and as amended by us.


Contact Us

If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at en.sarbeswar@gmail.com.

Face Data & Biometric Information Policy

Our application may collect and process user face photos solely for identity verification, meal access authentication, fraud prevention, and account security purposes.

What Face Data We Collect

The app collects:

  • User-uploaded face photographs during registration or verification.
  • Facial image data required for identity matching and authentication.

The app does not collect or store biometric templates, 3D face maps, Face ID data, or any health-related facial analysis information.

Why We Collect Face Data

Face data is used exclusively for:

  • User identity verification
  • Preventing duplicate or fraudulent accounts
  • Meal access authentication
  • Improving account security and preventing unauthorized access

Face data is never used for advertising, marketing, profiling, or tracking purposes.

Face Data Storage and Retention

Face images are securely stored on our protected servers for account verification and authentication purposes only.

Face data is retained only while the user account remains active or until verification services are required. If a user deletes their account or requests deletion, associated face data is permanently deleted within 30 days.

We do not retain face data indefinitely.

Sharing of Face Data

We do not sell, rent, or share face data with advertisers or data brokers.

Face data may only be shared with trusted service providers that help us operate authentication or secure cloud storage services. These providers are contractually obligated to protect user data and may not use face data for any other purpose.

Third-Party Storage Practices

If third-party infrastructure providers are used for secure storage or processing, they may temporarily store encrypted face data solely for operational purposes.

These providers follow industry-standard security and privacy practices and do not use the data independently.

No third party is permitted to retain face data longer than necessary to provide the requested service.

User Control and Deletion

Users may request deletion of their face data and account information at any time by contacting support or deleting their account through the app.

Upon request, face data is permanently removed from our systems within 30 days.

Security

We implement reasonable administrative, technical, and physical safeguards to protect face data against unauthorized access, disclosure, or misuse.